Housekeeping Supervisor ​

The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms and ensuring they are cleaned up to standards assist Room Attendants as needed provide necessary training.

​Houseman

​ A person responsible for ensuring the cleanliness and
organization of a hotel or other hospitality venue. The Houseman provides support to the
housekeeping, maintenance, and banquet staff, performing tasks such as sweeping, mopping,
vacuuming, dusting, and polishing. They are also responsible for removing trash and linen from
guest rooms and public areas, and replenishing supplies, furniture, and amenities. The
Houseman assists with the setup and breakdown of events and meetings and helps to maintain
the facility's appearance and functionality. They may also perform routine maintenance tasks,
such as changing light bulbs and repairing basic fixtures

Room attendant

As a Room Attendant is responsible to clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming, change and replenish bed linens, towels and guest amenities, as needed, perform deep cleaning tasks, as needed, stock, maintain and transport housekeeping supply cart on a daily basis, dispose of trash and recyclables.

Turn Down Attendant 

Is responsible for administering and coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms and ensuring they are cleaned up to standards assist Room Attendants as needed provide necessary training.

Turn Down
Attendant

  • Inspect areas to confirm cleaning standards have been met.
  •  Assure the efficient use of supplies and equipment.
  • Manage, train and recruit members of the housekeeping team.
  • Assist in the laundry and uniform area as necessary.
  • Maintain a clean, safe and orderly condition.
  • Ensure all safety policies and procedures are strictly adhered to.
  • Fold and store clean linens, report damages to supervisor.
  • Stock housekeeping cart with supplies at end of each shift.
  • Ensure that bowls, sinks, walls, exposed pipes, etc. are cleaned.
  • Must be able to walk, climb stairs and ladders.
  • Report needed repairs of unsafe conditions to a manager.
  • Respond to and handle guest problems and complaints effectively.
  • Interact with guests to solve problems and ensure satisfaction.
  • Pulling up to 50 lbs., a housekeeping cart and vacuum cleaner.
  • Correct housekeeping issues in the unit prior to guest arrival.

​Laundry Attendant  ​

The Laundry Attendant maintains a constant supply of clean linens for the hotel. Performs all stages of linen processing including collecting, transporting, sorting weighing loading and unloading (washers dryers and chutes) ironing folding storing and delivering. Cleans laundry machinery and laundry area.

Lobby Attendant ​

The House Attendant-Lobby responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk, and driving shuttle van when needed (property specific).

Housekeeping Inspector  ​

Inspects all assigned suites and public areas to ensure furnishings, equipment, linens, etc. are clean and in good repair, performs all housekeeping duties necessary, including making beds, vacuuming and cleaning. 

Janitor   ​

Facility cleaning including offices and bathrooms, production floor common area cleaning of floors, mats, sweep, wash floor, follow safety protocols and procedures to ensure a safe working environment, operate cleaning equipment such as pressure washers, industrial vacuums, and steam cleaners.
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